We understand that you may want to change your subscription plan, and we're here to assist you. Here are the steps to follow:
iOS
Open the Settings app.
Tap your name at the top.
Select Subscriptions.
Tap the Fax app subscription under Active or Expired.
Tap See All Plans and choose your preferred subscription tier.
Please note that the new subscription plan will only be applied after the current, already paid subscription plan ends. This is an Apple restriction, not ours.
We hope these steps make it easy for you to change your subscription plan. If you have any further questions or concerns, please don't hesitate to reach out to us.
Android
Open the Google Play Store app on your Android device.
Tap your profile icon in the top-right corner.
Select "Payments & subscriptions."
Tap "Subscriptions."
Locate the subscription you want to restart—if resubscribing is allowed, you’ll see a “Resubscribe” or “Manage” option.
Tap it and follow the on-screen prompts to resume the subscription.
Please note that the new subscription plan will only be applied after the current, already paid subscription plan ends. This is a Google restriction, not ours.
I subscribed on the website
Please drop us a chat with Support, specifying the last 4 digits of the card number and the expiry date of the card. Our Support team will search for the account details with this information to help with your request.
We hope these steps make it easy for you to change your subscription plan. If you have any further questions or concerns, please don't hesitate to reach out to us.