We’re so sorry to see you go, but please know that you’re always welcome back. Whenever you decide to return, we’ll be here for you!
Canceling your subscription on Fax App requires specific steps depending on the platform you used to subscribe. Simply deleting the app will not cancel your subscription; you must complete the cancellation process to avoid future charges.
Please be aware that if you subscribed through the App Store or Play Market, we cannot cancel your subscription on your behalf due to technical and privacy constraints.
iOS
Canceling your subscription on iOS is straightforward. Please follow the steps below to ensure the process is completed successfully:
Open the Settings app on your iOS device.
Tap on your name.
Select Subscriptions. (If you don’t see Subscriptions, select iTunes & App Store, then tap your Apple ID, choose View Apple ID, sign in, scroll down to Subscriptions, and tap it.)
Choose the Fax App subscription.
Tap Cancel Subscription. (If you do not see the option to cancel, it is likely that the subscription has already been canceled and will not renew.)
Or simply click this button:
If you have any issues or questions regarding the cancellation process, please do not hesitate to contact us. We would be happy to assist you further!
If the cancellation steps are not working, ensure you are signed in to the correct account associated with the subscription. If issues persist, contact our support team through the in-app chat for further assistance.
💡 It's important to note that if you cancel your subscription, you will still have access to the app's premium features until the end of the billing cycle. After that, you will revert to the free version of the app.
💰 We also want to inform you that we have weekly, monthly and annual subscriptions. An annual plan option provides a more cost-effective solution. This option might be suitable for you depending on your needs.
Android
Canceling your subscription on the Google Play Store is simple. Please follow the steps below to ensure the process is completed successfully:
Open the Google Play Store app on your Android device.
Ensure you are signed in to the correct Google account.
Tap your profile icon (top right corner).
Select Payments & subscriptions.
Tap Subscriptions.
Find and select the Fax App subscription.
Tap Cancel subscription and follow the on-screen prompts to confirm.
Or simply click this button:
If you have any other questions regarding the cancellation process, please do not hesitate to contact our team. We would be happy to help!
If you do not see the subscription listed, this may indicate that the subscription has already been canceled or was not purchased through the platform you are checking.
💡 It's important to note that if you cancel your subscription, you will still have access to the app's premium features until the end of the billing cycle. After that, you will revert to the free version of the app.
💰 We also want to inform you that we have weekly, monthly and annual subscriptions. An annual plan option that provides a more cost-effective solution. This option might be suitable for you depending on your needs.
FAQs and Additional Resources
Does deleting the app cancel my subscription? No, deleting the app does not cancel your subscription. You must follow the cancellation steps for your platform.
How can I confirm my subscription is canceled? After completing the cancellation process, you should receive a confirmation email from the platform (Google Play Store or App Store), but not always immediately. You can also check your subscription status in your account settings.
I subscribed on the website
Please drop us a chat with Support, specifying the last 4 digits of the card number and the expiry date of the card, we will cancel your subscription manually as soon as possible.