If you are wondering about the delivery time for your fax, here is some information that may help.
Typical Fax Delivery Times
When you send a fax through our app, the process typically takes less than 5 minutes to send a 10-page fax. However, the time it takes to send a fax can vary based on several factors, such as the quality of the phone line, your internet connection, and the recipient's fax device.
If your internet connection is slow, it may take longer for your fax to go through. The quality of the recipient's fax device and phone line can also affect how quickly your fax is delivered. In some cases, the process may take up to 30 minutes or, in some cases, a little bit more.
These variables are common reasons why delivery times may exceed standard expectations. However, we do our best to ensure that faxes are sent as quickly and efficiently as possible.
You can always see the estimated delivery time for your fax after you upload your documents on the «Send Confirmation» screen.
How to Check the Status of Your Fax
You can easily monitor the progress or confirm the delivery of your sent faxes using the following steps:
Review the Estimated Delivery Time: Once you upload your documents, check the estimated delivery time provided on the «Send Confirmation» screen within the fax details. This gives you an approximate idea of how long the process may take.
Visit the Sent Fax Screen: Navigate to the «Sent» section in the app. Successfully delivered faxes will show a green «Delivered» status next to them, while any in-progress faxes will display an «In Progress» status.
Additional Tips and Resources
FAQs: For more detailed information about delivery or app functionality, refer to the FAQs section in the app.
Troubleshooting: If delivery is taking longer than expected, consider troubleshooting possible network issues or consulting with the support team.
If you have any further questions or concerns about the delivery time of your fax, please feel free to contact us.