At Fax App, we are committed to providing you with a seamless and transparent experience when it comes to using our service. We want to ensure that you have all the necessary information about your subscription purchase, so you can make informed decisions and enjoy our offerings without any worries.
Our app can be downloaded completely free of charge. However, a paid subscription is necessary to enjoy the benefit of sending unlimited faxes. We provide various subscription plans that grant unlimited access to our app for your convenience. You can choose from weekly, monthly, or annual billing cycles based on what suits you best.
Trial period
First and foremost, it's important to note that we do not offer a free trial period for our service. When you choose to subscribe, you commit to the subscription plan without needing a trial. We believe in delivering value from the very beginning of your subscription π
After downloading the app, you always have the option to send a standard unchangeable demo fax page for free to make sure the service really works before subscribing.
Transparent cost disclosure
When you decide to make a purchase through our service, you will always see the cost before proceeding with the payment. We believe in transparency, and your confidence in our service is essential to us. Rest assured, the amount you see during the purchase process accurately represents the final subscription cost (the only exception may be a tax surcharge if applicable by Apple or Google).
Confirmation of charges
After selecting the subscription plan and reviewing the associated cost, the final subscription amount will be charged only after your explicit confirmation. This confirmation is carried out using your Apple or Google account password (or Face ID), adding an extra layer of security to the process. This means that you are always in control of the purchase, ensuring that you are aware of and agree to the charges.
Managed by AppStore/GooglePlay
Our subscription-based service is managed by our trusted partners, App Store and Google Play. They handle the payment process and apply the subscription fee only after you have confirmed the purchase. This collaborative approach ensures that you are charged only when you are fully aware and have given your consent.
Subscription details display
Throughout the purchase process, you will encounter a purchase confirmation screen that provides all the relevant details about your subscription. This screen will display information about when the subscription amount will be charged and in what portions. This transparency allows you to have a clear understanding of the billing schedule associated with your subscription.
Immediate charging
Since our service does not offer a trial period, please note that the total subscription amount is charged immediately after your confirmation. This is to ensure that you can access the full benefits of our service right away.
We hope this article has provided you with a comprehensive understanding of our subscription process. Should you have any further questions or concerns, please don't hesitate to contact our customer support π