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How to delete my account?
How to delete my account?
Updated over a year ago

We're truly sorry to see you go, and we want you to know that our door is always open for your return. We'll be here with a warm welcome whenever you decide to come back.

We understand that circumstances may change, and you might need to delete your account. Please be aware that this action is irreversible, and all your data, including fax history, will be permanently lost. In this article, we'll guide you through the steps to delete your account.

We would like to draw your attention to the fact that deleting your account does not automatically cancel your subscription, these actions are not connected in any way.

Step-by-Step Guide

  1. Open the app: Start by opening the application on your device. Ensure that you are logged in to the account you wish to delete.

  2. Navigate to the «Info» Tab: Within the application, locate and select the «Info» tab. This tab is typically where you can find information about your account and settings.

  3. Find ‎«Delete account»: Scroll through the «Info» tab until you find an item or option that says ‎«Delete account».

  4. Select «Delete account»: Once you've located the «Delete account» option, click or select it. This action will initiate the process of deleting your account.

  5. Confirmation message: After selecting «Delete account», a confirmation message will appear. This message will remind you that account deletion is irreversible. It will also inform you that all data associated with your account, including your fax history, will be permanently lost.

  6. Confirm deletion: If you are certain that you want to proceed with deleting your account and understand the consequences, confirm the deletion as prompted by the confirmation message.

  7. Account Deletion: After confirming, your account will be deleted. You will no longer have access to the account or any associated data.

Please be aware that deleting your account is a final action. Once completed, we will not be able to retrieve any information or restore your account. Ensure that you have backed up any essential data or documents before proceeding with the deletion.

Account deletion is a serious step that permanently removes your account and all associated data.

If you have any concerns or questions about this process, or if you need assistance with any aspect of your account, please do not hesitate to contact our support team. We are here to assist you and provide guidance to ensure a smooth experience.

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